Privacy Policy
Last updated: December 12, 2025
1. Introduction
Estara-AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment analysis platform.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Property information and investment data
- Communication preferences
2.2 Usage Information
We automatically collect certain information about your use of our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and analytics data
- Cookies and similar tracking technologies
- Log files and error reports
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our platform services
- Processing transactions and managing your account
- Delivering real estate investment analysis and insights
- Improving our platform and developing new features
- Communicating with you about updates and support
- Complying with legal obligations and protecting our rights
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt out of certain communications and data processing
To exercise these rights, please contact us at privacy@estara-ai.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@estara-ai.com